We offer a range of shipping options:

• Standard Shipping (3-7 business days): $x.xx flat rate on all orders over $xxx. $xx.xx for orders under $xxx.

• Express Shipping (2-3 business days): Calculated at checkout based on your location and order size.

• White Glove Delivery (for large items): See below for details.

Yes, we proudly ship to all 50 states, except Alaska and Hawaii. Additional shipping charges may apply for large items.

Our White Glove service is available for large furniture items (sofas, sectionals, beds, etc.). Our delivery team will bring the item into your room of choice, unpack it, assemble it if necessary, and remove all packaging materials. This service ensures a hassle-free experience.

Once your order ships, you will receive a shipping confirmation email with a tracking number and a link to monitor your delivery's status in real-time.

We're sorry to hear that! Please contact our customer service team within 48 hours of delivery at info@ .com with your order number and photos of the damaged item and packaging. We will promptly arrange a replacement or solution.

We want you to love your furniture. If you're not satisfied, you can return most items in their original condition within 30 days of delivery for a full refund or exchange. Original shipping fees are non-refundable. Some items, like clearance or custom-made furniture, are final sale and not eligible for return.

Please log into your account on our website, go to "Order History," and select the item you wish to return. You can also contact our support team directly, and we will guide you through the process.

A return shipping fee will be deducted from your refund for non-damaged returns. For large items returned via White Glove service, a pickup fee may apply.

Yes, as soon as your order is placed, you will receive an order confirmation email with all the details. Please check your spam folder if you don't see it in your inbox.

Absolutely. We use industry-standard SSL encryption to protect all your personal and payment information. We do not store your full credit card details on our servers.

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover)

Placing an order is easy! Simply browse our collection, select your desired items, choose your color/fabric options, and click "Add to Cart." Proceed to checkout, enter your shipping details, and complete your payment securely.

We do our best to represent our products accurately through high-quality photography. However, due to monitor calibrations and lighting, colors may vary slightly from the images. We recommend reviewing fabric swatches if available.

Yes! We offer fabric and finish swatches so you can see and feel the quality before you buy. You can order up to 5 free swatches through our "Order Swatches" section on the product page.

Care instructions vary by material. Please refer to the specific care label and instructions provided with your product. General tips:

• Upholstery: Vacuum regularly and blot spills immediately with a clean, damp cloth. Avoid harsh chemicals.

• Wood: Dust with a soft, dry cloth. Avoid placing in direct sunlight or near heat sources.

• Leather: Wipe with a soft, dry cloth. Use a specialized leather conditioner periodically.

It depends on the item. Desks, chairs, and some smaller items may require basic assembly with instructions and tools provided. Large items like sofas and sectionals often come fully assembled, especially with White Glove delivery.

Yes! We stand behind our quality. Most of our furniture comes with a limited manufacturer's warranty that covers defects in materials and workmanship for a period of 1 to 5 years, depending on the product. The specific warranty details are included with your product documentation.

Our warranty typically covers issues like structural frame defects, spring malfunctions, and significant fabric flaws under normal use. It does not cover damage from accidents, misuse, neglect, or normal wear and tear.

Please contact our customer service team with your order number, a description of the issue, and clear photographs. We will review your claim and guide you through the warranty process.

Click the "Account" icon in the top right corner of our website and select "Create Account." You will need to provide your name, email address, and create a password.

On the login page, click "Forgot Password?" Enter the email address associated with your account, and we will send you a link to reset your password.

You can manage your communication preferences at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send you or by adjusting the settings in your account dashboard.